How to register a member?
1.Open the Web page, click on the "sign in"
2.Enter into the information page of need registration: You need fill out your name,mailbox address and password.
3.Click “submit” the specified page appears,you need to improve your message.
How to place an order?
1.Search the products that you need.
2. Add to cart
3.Confirm your order
4.Make the payment security.
5.You can track your package on line
6.Confirm to receive your package
How to search products?
In order to find the products that you need.you had better input the key words on the search line that on the top of the page.
Please check our size chart before you do the purchase and this product supports tailor-made,please strictly follow our measurement method when you measure your body and foot size that is important to make it fit you.
Your order will be handled within 24hours. If in stock, we will deliver the parcel within 48hours, otherwise, it will take 7-14 days to customize it according to your measurements.
Payment: Paypal is the only payment method available to use on cossuits.com.Pay by Paypal When you select PayPal as the payment method, you should go to the PayPal site, where you can send your payment.
Shipping Information: Your order will be handled within 24hours. If in stock, we will deliver the parcel within 48hours, otherwise, it will take 7-14 days to customize it according to your measurements. Attention: Actual arrival time = Processing Time + Shipping Time .we will give you the tracking number after we sent out your costume.you can get your costume in 11-21 working days.
CosSuits Cosplay Costumes Tailoring Time:
Standard Size Need 7-12 working days
Custum Size Need 9-15 working days
Jumpsuits need 5-8 working days
We will ship it by DHL,FedEx,UPS,TNT,EMS. And we will add the tracking number through our order system after we got it, and then our order system will send an email to you. We shipping worldwide for all the Costume on our site. For some accessories and special offers, the customer should bear the shipping cost.
If you need it by a specific date(e.g.convention date), please email([email protected]) to let us know.
Shipping methods :
It will take 4-7 days to delivery,once you choose Fast shipping,you need to tell me the specific date you want to get it.
2) Stand Shipping
It will take 7-21 days to delivery
1.We will offer 100% refund only for products sent by mistake.
2.If you want to return or change the costume by yourself mistake or subjective case, the round-trip postage is born by the buyer.
3.We don’t accept refunds for customize costume, our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it’s impossible to cancel the order. Please make a careful decision.
4.We recommend using a traceable shipping method with delivery confirmation.
Refund Processing Time:
Refunds are issue within 1-3 business days upon receiving the return order. We do our very best to make sure the final inspection is done quickly and that your refund is issue out in a timely manner.