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Payment: Paypal is the only payment method available to use on cossuits.com.Pay by Paypal When you select PayPal as the payment method, you should go to the PayPal site, where you can send your payment.
Shipping Information: Your order will be handled within 24hours. If in stock, we will deliver the parcel within 48hours, otherwise, it will take 7-14 days to customize it according to your measurements. Attention: Actual arrival time = Processing Time + Shipping Time .we will give you the tracking number after we sent out your costume.you can get your costume in 8-27 working days.
We will ship it by DHL, FedEx, and EMS. And we will add the tracking number through our order system after we got it, and then our order system will send an email to you. We shipping worldwide for all the Costume on our site. For some accessories and special offers, the customer should bear the shipping cost.
If you need it by a specific date(e.g.convention date), please email([email protected]) to let us know.
Shipping methods :
1) Stand Shipping
It will take 18-30 days to delivery
It will take 5-7 days to delivery,once you choose Fast shipping,you need to tell me the specific date you want to get it.
1: We only accept refunds for accessories, wigs, and standard size costume (not include the cross-dressing costume).
2: We don't accept the return or change for the cross-dressing costume since the cross-dressing costume is the custom costume.
3: Returns or changes must be made within 7 days of receiving orders.
4: We will offer 100% refund only for products which are defected, or sent by mistake.
5: If you want to return or change the costume by yourself mistake or subjective case, the round-trip postage is born by the buyer.
6: We don’t accept refunds for customize costume, our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it’s impossible to cancel the order. Please make a careful decision.